For Insurance Professionals

Leak Investigation & Causation Reports for Insurance Adjusters

Professional leak source identification, thermal imaging documentation, and detailed causation reports for strata and condo water damage claims throughout BC.

Investigation Capabilities

Source Identification

Systematic investigation to identify the primary leak source and any contributing factors.

Thermal Imaging

FLIR thermal imaging to visualize moisture patterns within wall assemblies and ceiling cavities.

Moisture Documentation

Calibrated moisture meter readings with precise documentation of affected areas.

Detailed Reporting

Comprehensive written reports with photographic evidence, thermal images, and causation analysis.

Rapid Turnaround

Priority scheduling and expedited reporting for time-sensitive claims.

Expert Testimony

Available for examinations under oath, discoveries, and court proceedings as needed.

Supporting Insurance Claim Investigations

Strata water damage claims often involve complex causation questions: Is the leak from common property or a unit fixture? Was the damage caused by sudden and accidental water release or gradual deterioration? Did the claimant fulfill their duty to mitigate?

StrataLeak.ca provides the independent, technically rigorous investigation you need to answer these questions. Our reports document the physical evidence, trace water to its source, and provide a professional opinion on causation that you can rely on when making coverage decisions.

With over 25 years of building envelope and leak detection experience, our team understands both the technical aspects of water intrusion and the documentation requirements of the insurance industry.

What Our Reports Include

  • Executive summary with key findings and causation opinion
  • Detailed narrative of investigation methodology and observations
  • Annotated photographs documenting visible damage and leak indicators
  • FLIR thermal images showing moisture patterns within building assemblies
  • Moisture meter readings with precise locations and moisture content values
  • Analysis of the leak source and water migration pathway
  • Professional opinion on causation and contributing factors
  • Recommendations for remediation and future prevention

Types of Claims We Investigate

Building envelope water intrusion
Plumbing supply line failures
Drain line backups and overflows
Balcony and deck membrane leaks
Window and door perimeter leaks
Roof system failures
Unit-to-unit water migration
Parkade water infiltration
HVAC condensate damage
Fire sprinkler system leaks
Hydronic heating failures
Appliance-related water damage

Working With Adjusters

Priority Scheduling: We understand the time pressures of active claims. Contact us for priority scheduling on urgent investigations.

Direct Communication: We work directly with adjusters to ensure our investigation scope addresses your specific questions about the claim.

Electronic Delivery: Reports are delivered electronically in PDF format, with high-resolution images suitable for inclusion in claim files.

Follow-Up Support: We are available to clarify findings, provide additional documentation, or participate in examinations under oath as needed.

Expert Witness Services

For disputed claims that proceed to litigation, our investigators are available to provide expert witness testimony. We have experience with examinations under oath, discoveries, and court proceedings, and can explain technical findings in terms that judges and juries can understand.

Request an Investigation

Contact StrataLeak.ca to schedule a professional leak investigation for your strata water damage claim. Priority scheduling available.