Privacy Policy

Introduction

StrataLeak.ca (operating as AnyLeak.ca) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our leak detection and investigation services.

Information We Collect

We may collect information about you in various ways, including:

• Contact Information: Name, email address, phone number, and mailing address when you contact us or request our services.
• Property Information: Building address, strata plan number, unit number, and property details necessary to provide our investigation services.
• Service Records: Information related to investigations we perform, including reports, photographs, and findings.
• Website Usage: Information automatically collected when you visit our website, including IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our leak detection and investigation services
• Communicate with you about your inquiry or service request
• Prepare investigation reports and documentation
• Send you information about our services that may be of interest
• Comply with legal obligations and protect our legal rights
• Analyze website usage to improve our online presence

Information Sharing

We may share your information with:

• Service Recipients: Strata corporations, property managers, insurers, and other parties as directed by you or as necessary to provide our services.
• Professional Advisors: Engineers, lawyers, and other professionals involved in your property matter.
• Legal Requirements: When required by law, court order, or government authority.

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Investigation reports and related documentation are retained in accordance with professional standards and legal requirements.

Your Rights

Under applicable privacy laws, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Withdraw consent to certain processing activities

To exercise these rights, please contact us using the information below.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: