Terms of Service

Agreement to Terms

By accessing our website or engaging our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Services

StrataLeak.ca (operating as AnyLeak.ca) provides leak detection and investigation services for strata corporations, property managers, and property owners. Our services include:

• Leak source identification and investigation
• Thermal imaging assessment
• Moisture testing and mapping
• Investigation reports and documentation
• Expert consultation

Scope of Services

Our leak investigation services are diagnostic in nature. We identify leak sources and document our findings. We do not:

• Perform repairs or remediation work
• Provide engineering or architectural design services
• Provide legal advice
• Act as insurance adjusters

Our independence from repair contractors ensures objective investigation findings.

Reports and Documentation

Investigation reports are prepared for the client who engages our services. Reports represent our professional findings based on the conditions observed at the time of investigation. We cannot guarantee that conditions have not changed since the investigation, or that all possible leak sources have been identified if access was limited.

Client Responsibilities

Clients are responsible for:

• Providing accurate information about the property and issue
• Ensuring safe access to investigation areas
• Obtaining necessary permissions from property owners or strata corporations
• Providing relevant documentation and building records
• Payment for services as agreed

Access and Safety

Investigations require physical access to affected areas. Clients must ensure that access is provided and that the work area is safe. We reserve the right to decline or discontinue investigation if conditions are unsafe or if required access is not provided.

Payment Terms

Payment terms are specified in our service agreement or quotation. Unless otherwise agreed, payment is due upon completion of services and delivery of the investigation report.

Limitation of Liability

Our liability for any claim arising from our services is limited to the fees paid for the specific service giving rise to the claim. We are not liable for indirect, consequential, or incidental damages. Our findings are professional opinions based on observed conditions and cannot guarantee outcomes of repairs, insurance claims, or legal proceedings.

Intellectual Property

All content on our website, including text, images, and graphics, is our property or licensed to us and is protected by copyright law. Investigation reports prepared for clients may be used by the client for the intended purpose but may not be republished or distributed without our consent.

Website Use

Our website is provided for informational purposes. While we strive to keep information accurate and current, we do not warrant that all information is complete or error-free. Website content does not constitute professional advice for your specific situation.

Governing Law

These Terms of Service are governed by the laws of British Columbia, Canada. Any disputes arising from these terms or our services will be resolved in the courts of British Columbia.

Changes to Terms

We may update these Terms of Service from time to time. Continued use of our website or services after changes constitutes acceptance of the updated terms.

Contact Us

If you have questions about these Terms of Service, please contact us at: